Visitor Experience Manager (part-time)

£25K – £28K pro rata
Part Time
Kelly Rooke
Job Id

Historic Coventry Trust is an ambitious and entrepreneurial community-led charity on a mission to restore and reuse Coventry's heritage buildings. We have recently restored and opened major projects within the city such as Drapers' Hall as a music and events venue, Priory Row and Swanswell Gate as holiday accommodation and the Anglican Chapel as a venue for hire.


Charterhouse is a 14th century Priory and following extensive restoration (supported by the National Lottery Heritage Fund) it will open as a major heritage visitor attraction to in April 2023.  


We require a dynamic part time Visitor Experience Manager to join the small team running Charterhouse as a visitor attraction. This role will be key in delivering a first-class visitor experience and managing an enthusiastic team of volunteers. It will also play an important part in developing a solid and sustainable offer for the success of Charterhouse as a 'must see/must be part of' attraction in the city.  Day to day duties will involve the safe and efficient running of Front of House services, management of volunteers, liaison with colleagues within the café and gardens, as well as providing  Duty Management duties.


Working patterns will follow a rota which will include regular weekend working. Some occasional out of hours work will also be required for special events.


To discuss the position, please contact HCT's representative Hannah Jones on 024 7527 0231 or emailing at


Application closing date 9am 24th January 2023

Location Coventry

Salary £25 – 28k pro rata

Contractual hours 22.5 per week

Basis Part time


Applications will be shortlisted and face to face interviews will take place on Friday 27th January 2023. Please can you take the time to complete our equal opportunities monitoring form and email through to Kelly Rooke.



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